Imagine you are part of a several-thousand-people enterprise using Jira. Everything is great, and everybody is happy
But you only have one Jira Administrator for the company, and the administrator is responsible for making changes to the Jira Project configuration: workflows; custom fields; screens; etc. Having only one or a few administrators serving requests for hundreds of projects and thousands of users can be overwhelming. You are likely now imagining a couple questions about how you might relieve the pressure on your administrator by delegating the workload. Questions like, "...why can't some of the power users make some changes themselves? or ...why scaling Jira administration is a challenge?
In the blog below, we explore the root of the problem and solutions to scaling Jira administration.