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Store the attachment files in a temporary folder on the target Jira's file system. Avoid using Jira’s attachment directory.


(info) The attachments path should looks like:

  • C:\temp\attachments (on Windows) or

  • /somewhere/attachments (on Linux or Solaris)


E.g., when exporting projects PRA and PRB, on the source server copy the directories $Jira_Home/data/attachments/PRA and $Jira_Home/data/attachments/PRB and move them to a temp temporary directory on the target server. , as in the screenshot below:


When prompted by Configuration Manager, provide the path to the temp directory.

If the temp directory does not contain sub-directories for some of the projects in the snapshot, Configuration Manager shows a warning:


After the deployment the temporary directory is not needed anymore and can be deleted.